Hair Salon Policies & Info
Our Guarantee
We stand by the quality of our services. If you’re not satisfied, please let us know within 7 days of your service and we will arrange a complimentary adjustment.
Please note, we cannot guarantee color services if non-professional hair products are used at home.
Cancellation + Booking PolicIes
Appointment Reservations: A credit card is required to secure your appointment.
Cancellations: Cancellations within 24 hours of your appointment will incur a charge of 75% of the service price.
Punctuality: Arriving more than 15 minutes late to your appointment will result in shortened or altered services
No-Shows: Clients who miss appointments without notice will not be rescheduled.
Consultations: A $20 non-refundable deposit is required, applicable toward your future service.
Service Deposits: Select services require a deposit, refundable up to 7 days before your appointment.
Parking
Please use on-street metered parking via the Flowbird App (we recommend taking a photo of your space number) or use the College Street parking garage.
Wildstylez Asheville is not responsible for parking tickets incurred during your visit.
Service Policies
Color Services: Most color services include up to 60 grams of color; additional product will incur an extra fee.
Hair Preparation: Please arrive with clean, dry hair. A $20 fee may apply for additional cleaning.
Curly Haircuts: For optimal results, arrive with your natural curl pattern.
Product Returns
All product sales are final. Unopened products may be returned within 7 days for store credit, applicable to products only, not services.
No Refunds For services rendered
Phone: 828-767-6411